Returns & Exchanges Policy
Effective Date: -7/24/25
At Bulkify Direct, we take pride in offering quality wholesale products at competitive prices. Due to the nature of bulk ordering and B2B transactions, we maintain a final sale policy with limited exceptions.
1. All Sales Are Final
All orders placed on Bulkify Direct are final sale and non-refundable, unless the item is defective, damaged during transit, or you receive the wrong product.
2. Damaged or Defective Items
If your order arrives damaged or defective:
You must report the issue within 3 business days of delivery.
Email support@bulkifydirect.com with the following:
Order number
Clear photos of the damaged/defective items
Packaging photos (if applicable)
We will assess the issue and, if approved, offer a replacement or credit.
3. Incorrect Items Received
If you receive items that do not match your order:
Notify us within 3 business days
Provide order details and photos
We’ll send the correct items or issue store credit after confirming the error
4. Returns Without Authorization
Returns sent without prior approval or without meeting the criteria above will not be accepted and no refund or credit will be issued.
5. Exchanges
We do not offer product exchanges for reasons such as:
Buyer’s remorse
Ordering the wrong product, color, or size
Please verify product specs, pricing, and quantity before finalizing your order.
6. Custom or Special Orders
All custom, made-to-order, or clearance items are non-returnable and non-exchangeable under all circumstances.